Oversee cleaning of service areas and equipment to maintain sanitation standards.Monitor actions of staff and Guests to ensure safety standards are followed.Provide support to General Restaurant Manager in daily operations of the restaurant. Impart importance of speed of service and acting with a sense of urgency.Resolve Guest complaints taking any and all appropriate actions to turn dissatisfied Guests into returning guests.Engage with Guests to ensure satisfaction by conducting table touches.Complete accident reports promptly in the event a Guest or employee is injured.Ensure safe working and dining environment to reduce risk of injury and accidents.Follow all Chickies & Petes service, operational and company standards.Smile and maintain a positive attitude at all times.Therefore it is essential to have an understanding of the responsibilities associated with the Bar Manager and Host/Hostess Manager in addition to those listed below. At any time the you may be assigned to oversee other restaurant staff and resources based on the General Managers discretion. Plan, organize, direct, and coordinate the staff and resources of the service areas for the efficient, well-prepared, and profitable service of food and beverages.
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